Privacy Policy

1. Information we collect

• Account information: name, email, company, billing details.
• Order information: files uploaded, service selections, notes, and order history.
• Payment information: processed by our payment provider (Stripe); we do not store raw card details.

2. How we use your information

We use your information to process orders, communicate order status, provide customer support, and improve our services. We do not sell your personal information.

3. File storage and access

Uploaded and completed files are stored in private object storage and are not accessible via public URLs. Access to download links requires authentication and is time-limited.

4. Data sharing

We share information only with service providers necessary to operate the platform (such as payment processing, object storage, and transactional email), under appropriate confidentiality obligations.

5. Your choices

You may request access to, correction of, or deletion of your personal information by contacting us. Some information may be retained as required for legal or accounting purposes.